Ostendo Functionality

Ostendo operations software integrates directly with a number of the popular accounting software solutions to create your own complete ERP software solution. These include Moneyworks, Autocount, Xero, QuickBooks QBi versions, Sage Pastel and the MYOB accounting product range MYOB Accounting, Accounting Plus, Premier and Enterprise using the MYOB Read Write ODBC Driver.

Ostendo runs on the Firebird SQL relational database which is provided with the software and supports the multi company, multi user business scaling from a single user to 100+ concurrent users, so as your business grows Ostendo grows with you.

You can run Ostendo on a Microsoft Windows workstation, peer to peer workgroup, client server or terminal server.

Inventory, MRP & Purchasing

Multiple Sites, Warehouses and Locations
Multiple Units of Measure
Serial Number, Batch and Warranty Tracking
Grade, Colour, Size, Revision, Expiry Date
Barcodes, Barcode Labels and Inventory Labels
Allows for Negative Stock
Stock Takes and ‘As At Date’ Stock Valuation
Warehouse and Location Transfers
Average, Standard, Last and Actual Costing at Company or Site Level
Sales and Purchase Order Matrices with 2 or 3 Dimensions per Style eg Apparel
Supersession and Alternative Item with Company Cross Reference Coding
Inventory Forecasting and Replenishment
MRP Materials Requirement Planning
Purchase Budgets, Multi Level with Comparatives
Purchase directly for Jobs, Assemblies, Sales Orders or Stock
Unlimited Supplier Catalogues/Price Lists
Landed Costing for Imports with Multi Currency
50 character item codes
100 character item product descriptions
66,000 character item notes field
Image and document attachments

Distribution, Service & POS

DRP Distribution Requirements Planning System
Sales Orders with complete Picking, Packing and
Shipping Process
Consolidate Invoices for Jobs, Sales Deliveries and Recurring Invoices
Customer Statements by Company Site, Branch or Head Office
Sales Kitsets, Configured Items, Alternate Items and Add-on Sales
Unlimited Price Levels, Discount Matrix Rules, Special Pricing & Order Pricing Matrix
Speed Order Entry Screens defined by User
Sales Order and POS Touch Screens
Remote Tablet Users
Web Based Order Entry for Sales Representatives
Sales Budgets, Multi Level with Comparatives
Complete Sales and Service History
Creates Customer Service Asset after Selling Product or Service
Original and Extended Warranty Tracking
Service Level Agreements
Service Reminder Letters or Emails
Many to One for Assets to Jobs
Schedules Preventive Maintenance and automatically creates Service Jobs
Mobile Meter Readings
Rentals and Hire
Point of Sale

Manufacturing – Process & Discrete

Make to Order and Make to Stock
Discrete or Process Production
Choose the level of Simplicity or Complexity
Assembly Orders with or without Details
BOMs and Recipes unlimited Levels Deep
Assembly Order Touch Screens
Shop Floor Data Collection
Includes Setup, Scrap Percentage, Resources
Where Used Enquiry for Bills of Material
Mass Replacement/Substitution Utility
Co-Products and By-Products
Phantom Assemblies
Cost Roll Ups
Routings
Work in Progress
Quality Assurance
Health and Safety

CRM, Ticketing & Quoting

Operations Centre Show and Tell Screen for Customer’s/Supplier’s activities
Emails can be assigned, stored, viewed and replied to from Ostendo
Call Centre Ticketing with Business Process and Escalation Procedures to meet SLAs
Phone System Integration for Call Centre Calls
Tracks Quotes, Jobs, Sales Orders, Purchase Orders, Invoices, Payments and Deposits
Activity Log for Emails, Calls, Meetings
Complete Call and Quote History
Expiry Date for Quotes
Convert Quotes to Sales Orders and Job Orders or Change to Lost Status with a Reason
Opportunity and Pipeline Management
Marketing and Promotional Campaigns
Business Knowledge Base with FAQs

Job Costing & Projects

Simple to Complex Job Estimating
Real Time Work In Progress at all Levels
Job Budgets for 36 Months with Comparatives
Job Order Touch Screens
Remote Tablet Users
After Job Costing and Actual Job Profit Reporting
Use Planned Costs based on Progress Claim Percentage to Project Job Profitability
Budgeted, Actual and Projected Costs
Progress Claims and Retentions Tracking
Consolidated Invoicing by Project
Use Standard, Average, Actual, Last, Buy Price or Calculated Costing Methods

Labour, Timesheets & Job Tracking

Timesheets, Job Sheets and Job Lists
Data Collection Touch Screens
Mobile Timesheets and Remote Tablet Users
Email Spreadsheets for Remote Data Collection
Graphical Web Dashboards for Employees and Web Based Online Inquiry Screens
Planned, Actual and Projected Labour Time remaining by Task, Job or Project
Varying Employee Direct Costs can be linked to One Labour Code
Varying Customer Labour Charge Out Rates
Graphical Resource Job Scheduling Calendar
Graphical Plant and Labour Capacity Views
Constraint/Bottleneck Resource Scheduling for Assemblies and Jobs

Make to Order Custom Products

Configured Products and Services
Question and Answer Interface to Design Cost and Price Customised Items
Creates and Stores Unique Design, Cost and Price at Quote and Sales Order Entry
Define your Rules and Pricing Structure
Uses Scripting for Dimensional Rules based Configurations
Features and Options
Converts to a Regular Service Asset

Technology, Workflows & Reporting

Graphical Process Workflows
Graphical Web Dashboards
Remote Access using Web Services, Mobiles, Emails and Tablets
Customised Data Entry Screens with Remote Synchronisation
Alerts, Reminders, KPIs and Business Statistics
Inquiry Screens, Statistics, Analysis, Pivot and Chart Views for all History
Report Writer and Advanced Scripting Engine
Queue Services to Schedule Reports, Scripts, Service Actions and Alerts
Modifiable Windows Graphical User Interface
Drag and Drop in Sales, Jobs, PO and Assembly
Document and Image Management
Spreadsheet with SQL Query Tool
Data Import and Export
Extensive HELP Menu and System Short Cut Keys
User Defined Security and User Groups
Microsoft Windows Operating System for:
Client Server and Terminal Services Networks
Workgroups, Workstations and Tablets
Cloud Server for Hosted Services
Firebird SQL Relational Database
Ostendo Database Utility (Backup, Restore and Validation)
Multi User 1-100+, Multi Site and Multi Currency
Ostendo can be used as a Standalone Program
Third Party Software Integration eg eCommerce

Accounting Software Interfaces for Ostendo are:

• MYOB
• Reckon
• QuickBooks
• sage Pastel
• MoneyWorks
• Xero
• Autocount