Features
Core Features
Powerful, integrated capabilities designed to streamline your operations — from inventory and manufacturing through to service, distribution, and business intelligence
iOS & Android
Mobile Ready
API
Open Integration
All
Inventory
Manufacturing
Distribution
Jobbing
Service
Mobility
Analysis & Reporting
e-Invoice Malaysia & InvoiceNow Singapore Ready
The Inland Revenue Board of Malaysia (LHDN) is introducing mandatory e-Invoicing in phases for all commercial taxpayers, starting with the first phase with mandatory date for e-Invoice on August 1, 2024. The Ostendo e-Invoice Solution is designed to simplify your e-Invoicing processes with LHDN, boost efficiency, enhance accuracy, and ensure full compliance with LHDN regulations.
Multi-Location Warehousing
Complete inventory control across multiple sites, warehouses, and locations down to aisle/rack/row level. Distribution Requirements Planning (DRP) enables multi-site order and stock processing with optional site costing to spread freight across internal transfers.
Multi-Site
DRP
Aisle/Rack/Row
Site Costing
Internal Transfers
Full Traceability
Track inventory through every dimension your business requires — serial numbers, batch numbers, expiry dates, revision levels, colour, grade, and size. Complete transaction history with drill-down capability back to source transactions.
Serial Tracking
Batch Control
Expiry Management
Grade & Size
Transaction History
Landed Costing & Valuation
Full landed costing spreads shipment costs across goods in any manner you choose, supporting multiple currencies and consolidating purchase orders from different suppliers. Choose from standard, average, or actual costing methods with automatic cost rollups.
Landed Costing
Multi-Currency
Standard Costing
Average Costing
Cost Rollups
MRP & Replenishment
Materials Requirements Planning determines product requirements to satisfy current and future demand, automatically generating purchase or manufacturing orders when replenishment is needed. Supports reorder levels, sales forecasts, and quick projected availability views.
MRP
Forecasting
Reorder Levels
Auto Replenishment
Projected Availability
Product Management
Comprehensive item master with supersession rules, status controls (runout/obsolete), multiple barcodes per item, unit of measure conversions, customer-specific item codes, and hazard information. Auto-calculate sell prices from cost and markup percentage.
Supersession
Multi-Barcode
UoM Conversion
Hazard Info
Auto Pricing
Bill of Materials
Unlimited BOM levels with full version control, co-products and by-products, routing steps with separate setup and run times, and phantom assemblies that explode into parent orders. Mass replacement swaps components across all BOMs, with where-used inquiry for impact analysis.
Unlimited Levels
Version Control
Co-Products
Routing Steps
Mass Replace
Where Used
Product Configuration
Custom manufacture products on the fly using features and options, manual configuration, or scripted Q&A processes that guide users step-by-step. Configured items can automatically generate a BOM for future reuse of that ‘one-off’ configuration.
Features & Options
Scripted Q&A
One-Off Manufacture
Auto BOM Creation
Make to Order
Production Scheduling
From simple drag-and-drop assignment boards through to full constraint-based scheduling using lead times, resource capacity, and loadings. Separate setup and run times ensure accurate scheduling regardless of batch quantity.
Assignment Board
Constraint Scheduling
Resource Capacity
Setup/Run Times
Drag & Drop
Shop Floor Execution
Real-time production control via mobile, barcode, or touchscreen. Operators update routing status, capture time against labour codes, issue materials (or backflush automatically), and record QA results — all linked to the manufacturing order.
Touchscreen Capture
Barcode Scanning
Routing Status
Backflushing
QA Recording
Quality & Traceability
Full input and output traceability by serial, batch, expiry, grade, revision, size, and colour. Link QA test results directly to manufacturing orders or batch numbers via mobile, with hazard alerts displayed at routing step level.
Input/Output Traceability
QA Results
Batch Linking
Hazard Alerts
Compliance Capture
Sales Quoting & Orders
Complete quote-to-order workflow with unlimited revisions, multiple presentation layouts, and win/loss tracking. Populate order lines via drag & drop, batch select, historical sales, or single entry — including inventory items, kitsets, supplier catalogue items, and configured products.
Quote Revision
Win/Loss Tracking
Drag & Drop Entry
Document Attachments
Expiry Alerts
Pricing & Promotions
Extensive pricing engine with unlimited price levels, customer-specific pricing, quantity breaks, and effectivity dates. Order pricing matrix automatically applies promotional rules — like bonus products or time-limited discounts — plus add-on sales prompts for upselling related items.
Multi-Currency
Price Levels
Drag & Drop Entry
Document Attachments
Expiry Alerts
Pick, Pack & Despatch
Full warehouse fulfillment from auto-picking through to proof of delivery. Supports FEFO (first expiry, first out), multi-warehouse locations (aisle/rack/row), and complete traceability by serial, batch, expiry, revision, colour, grade, or size.
Auto-Picking
FEFO
Multi-Warehouse
Full Traceability
Location Tracking
Invoicing & Billing
Flexible invoicing with consolidated billing across multiple orders or per-order invoicing. Supports separate bill-to customers for head office arrangements, recurring invoices for regular charges, and batch creation with direct email delivery of invoices and statements.
Consolidated Invoicing
Recurring Invoices
Email Delivery
Bill-To Customers
Batch Processing
Job Costing & WIP
Flexible job costing from simple “do and charge” work through to complex fixed-price contracts. Real-time work in progress tracked at all levels with planned versus actual comparison. Multiple costing methods including standard, average, actual, or last buy price.
Real-Time WIP
Planned vs Actual
Do & Charge
Fixed Price
Back Costing
Progress Claims & Retentions
Full progress billing workflow with retention management for longer-term contracts. Raise claim invoices and deposits before actuals are posted, with consolidated project invoicing across multiple jobs and separate bill-to customer support for head office billing.
Progress Claims
Retentions
Deposit Claims
Consolidated Billing
Multi-Currency
Project Management
Link jobs to projects for consolidated reporting and budgeting. Break jobs into separate tasks for sequencing and tracking, with user-defined tracking codes and colour-coded status management at both header and task levels.
Project Consolidation
Job Tasks
Budgets vs Actuals
Tracking Codes
Status Management
Labour & Timesheets
Shop floor time capture via mobile, barcode, keyboard, or touchscreen. Timesheet interpretation automatically applies break and overtime rules, with direct labour, fixed costs, and overhead recoveries posting accurately to jobs.
Time Capture
Overtime Rules
Break Interpretation
Overhead Recovery
Team Timesheets
Subcontractor Management
Subcontractor Management
Deploy jobs directly to subcontractors via the mobile app, allowing them to record time, materials, and charges. Completed datasheets return to Ostendo for approval, with optional buyer-created invoices enabling you to bill customers without waiting for supplier invoices.
Subcontractor Portal
Buyer-Created Invoices
Time & Materials
Approval Workflow
Asset Management
Manage both customer and company assets with full equipment tracking, location history, and the ability to transfer assets between customers while maintaining complete service history. Record serial numbers, manufacture dates, and detailed equipment information.
Customer Assets
Company Assets
Equipment Tracking
Location History
Asset Transfers
Preventative Maintenance
Configure scheduled servicing using defined service plans, recurring patterns, or predictive triggers based on readings and time (e.g., every 1000 hours or 3 months, whichever comes first). Mass-generate jobs based on due dates with job templates controlling planned content.
Service Plans
Recurring Schedules
Predictive Maintenance
Usage-Based
Mass Job Creation
Warranty Management
User-defined warranties (e.g., 6 months parts and labour, 12 months labour only) linked to assets. Warranties can be auto-created when items are issued from sales or jobs, with full tracking throughout the warranty period.
Custom Warranties
Auto-Creation
Warranty Tracking
Parts & Labour
Service History
Service Zones & Readings
Capture meter readings and equipment check dates via mobile, automatically updating asset records. Organise assets into service zones for geographical grouping and efficient deployment of service teams.
Meter Readings
Equipment Checks
Service Zones
Geographic Grouping
Mobile Capture
Freeway Mobile Platform
Purpose-built Android and iOS app running configurable solutions for any business process. From sales and service through to warehousing and manufacturing — capture materials, time, photos, signatures, GPS location, and more via user-defined templates.
iOS & Android
Configurable Solutions
User-Defined Templates
Offline Capable
Field Data Capture
Rich data collection including materials issued, time entries, photos, sketches, audio notes, digital signatures, checklists, and GPS tracking. Support for compliance forms, QA inspections, and custom capture requirements specific to your industry.
Photo Capture
Digital Signatures
Checklists
GPS Tracking
Audio Notes
Assignment Board
Graphical drag-and-drop scheduling deploys jobs, deliveries, and manufacturing orders to mobile users. Configurable profiles show relevant information to coordinators, with capability rules ensuring qualified staff are assigned and warnings for conflicts or shortages.
Drag & Drop
Visual Scheduling
Capability Rules
Conflict Warnings
Auto-Refresh
Report Writer & BI
Full SQL-based report writer for creating and modifying reports, inquiries, views, charts, and pivot tables. All database tables are accessible, with results easily exported to Excel, Word, or other formats. Graphical web dashboards provide at-a-glance insights.
SQL Reports
Pivot Tables
Charts
Web Dashboards
Excel Export
Scripting & Customisation
Advanced scripting engine lets you customise Ostendo to match your business rules — from screen-level automation to accounting integrations. Unlimited custom fields, user-defined tables, and configurable menus extend the system without modifying core code.
Custom Scripts
User-Defined Fields
Custom Tables
Screen Automation
Business Rules
Integration & API
Open API service enables third-party applications and web platforms to communicate directly with Ostendo. Connect to EDI and eCommerce platforms, integrate with email services, and link to external systems through web services and Outlook integration.
REST API
EDI Integration
eCommerce
Email Services
Third-Party Apps
